Privacy Policy for vlrb

Last updated: May 26, 2025

Introduction

At vlrb (“we,” “our,” or “us”), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application vlrb (the “App”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

Information We Collect

Information You Provide to Us

Account Information

  • Email address
  • Username
  • Profile information (optional)
  • Password (encrypted)

Content

  • Video messages (“vlrbs”) you create and share
  • Metadata associated with videos (timestamp, duration, recipient information)
  • Text descriptions or captions you add to videos

Communications

  • Support requests and correspondence
  • Feedback and suggestions

Information Collected Automatically

Device Information

  • Device type and model
  • Operating system version
  • Unique device identifiers
  • Mobile network information

Usage Data

  • App features used
  • Frequency and duration of use
  • Performance data and crash reports
  • In-app purchase history

Location Information

  • We do not collect precise location data
  • We may collect general location information (country/region) based on IP address

How We Use Your Information

We use the information we collect to:

  1. Provide and Maintain the Service
    • Enable video sharing between users
    • Process and deliver your vlrbs
    • Manage your account and preferences
  2. Improve and Personalize the Experience
    • Analyze usage patterns to improve features
    • Provide customer support
    • Send service-related notifications
  3. Ensure Safety and Security
    • Detect and prevent fraud
    • Enforce our Terms of Service
    • Protect users and the platform
  4. Process Payments
    • Handle subscription purchases (via Apple’s App Store)
    • Note: We do not store payment card information

How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information only in the following situations:

  1. With Your Consent: When you explicitly agree to share
  2. With Recipients: Videos are shared only with users you specifically select
  3. Service Providers: Third-party services that help us operate (e.g., Firebase for infrastructure)
  4. Legal Requirements: When required by law or to protect rights and safety
  5. Business Transfers: In connection with a merger or acquisition

Data Storage and Security

  • Videos are encrypted in transit and at rest
  • We use industry-standard security measures
  • Data is stored on secure Firebase servers
  • You control how long your videos are retained through expiration settings

Your Privacy Rights

You have the right to:

  1. Access: Request a copy of your personal information
  2. Update: Correct inaccurate information
  3. Delete: Request deletion of your account and data
  4. Opt-out: Unsubscribe from marketing communications
  5. Export: Download your data in a portable format

To exercise these rights, contact us at support@vlrb.app.

Children’s Privacy

vlrb is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If we discover such information, we will promptly delete it.

Third-Party Services

The App uses the following third-party services:

  • Firebase (Google): For authentication, database, and cloud storage
  • Apple App Store: For payment processing
  • Analytics: To understand app usage (anonymized data only)

Each service has its own privacy policy governing the use of your information.

Data Retention

  • Free accounts: Videos expire based on default settings
  • Premium/Creator accounts: Videos expire based on your custom settings
  • Account data: Retained until you delete your account
  • Deleted content: Removed from our servers within 30 days

California Privacy Rights

California residents have additional rights under the CCPA, including:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy in the App
  • Updating the “Last updated” date
  • Sending an email notification for material changes

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: support@vlrb.app

Address:
studio w labs
732 S 6TH ST, STE R, LAS VEGAS, NV 89101

Additional Disclosures for iOS

iOS 14.5+ App Tracking Transparency

vlrb does not track users across apps or websites owned by other companies. We do not share your data with third parties for advertising purposes.

HealthKit, HomeKit, and Other Sensitive APIs

vlrb does not access HealthKit, HomeKit, or other sensitive device APIs.

By using vlrb, you acknowledge that you have read and understood this Privacy Policy.